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PEOPS OÜ (registry code 16459597), registered in Estonia, European Union, is the data controller.

Last updated: March 2026

Summary

• Audio is never stored by us — processed in real-time and immediately discarded
• Local Models keep everything on your Mac — nothing leaves your device
• We never sell your data or use it for AI training
• You can request deletion of your data at any time. Locally stored data can be deleted directly from your Mac

Data collection and purpose

We collect and process data for the following purposes:

Lawful basis for processing: contract performance (providing the service you subscribed to), consent (contact form submissions), and legitimate interest (usage monitoring, service improvement).

• Audio data — Local Models: Audio is recorded and processed entirely on your Mac using WhisperKit. No audio data leaves your device. No audio is stored after transcription.
• Audio data — AI Models: When using AI Models, audio is sent to Google (Gemini API) or OpenAI for processing. Audio is processed in real-time and is not permanently stored. API providers may retain request logs for up to 30 days for abuse monitoring, per their data policies. Your audio is never linked to your identity — there is no way to trace a recording back to you.
• Local app data (stored on your Mac only): Dictation history (transcribed text, timestamps, app names), configuration settings, and API keys are stored locally on your Mac in ~/Library/Application Support/Sosin/. We do not have access to this data.
• Contact form: Data entered via the contact form (name, email, message) — to respond to your enquiry. By submitting the form, you consent to the processing of this data for this purpose.
• Payment data (LemonSqueezy): Payments are processed by LemonSqueezy (Merchant of Record). They handle all payment details, billing, and tax collection. Your purchase data (email, name, subscription type, license key) is stored on LemonSqueezy’s platform — we access it through their dashboard for customer support purposes only. We do NOT store payment data on our servers and never receive credit card numbers. LemonSqueezy Privacy Policy
• How AI requests work (Starter/Plus plans): When you use AI features, your audio passes through our secure server before reaching the AI provider (Google Gemini). Our server checks two things: whether your license is valid and how many minutes you have used today. It does not listen to, analyse, or store your audio — it only measures the duration. After forwarding to the AI provider, the audio is immediately discarded. The only data stored is your daily usage counter (e.g. ’12 minutes used today’).

Your audio and transcriptions are never used for training AI models.

Data storage and security

We use the following cloud services to store and process personal data. All data we control is stored in Europe. Third-party providers (LemonSqueezy) store data according to their own policies.

• Google Workspace (Google Ireland Limited) — contact form data
• Microsoft 365 (Microsoft Ireland Operations Limited) — service email notifications
• Cloudflare (Cloudflare, Inc., EU-US Data Privacy Framework) — website hosting, secure server
• LemonSqueezy — payment processing

All service providers act as data processors and our company as the data controller within the meaning of the General Data Protection Regulation (GDPR). The terms of personal data processing are governed by each provider’s Data Processing Addendum (DPA):

Google Workspace:

• Cloud Data Processing Addendum (CDPA)
• Google Privacy Policy
• Google Cloud Privacy Notice
• Google Workspace Service Specific Terms
• Google Workspace Services Summary

Microsoft 365:

• Microsoft Products and Services DPA
• Microsoft Privacy Statement

Cloudflare:

• Cloudflare Data Processing Addendum
• Cloudflare Privacy Policy

LemonSqueezy:

• LemonSqueezy Privacy Policy
• LemonSqueezy Data Processing Agreement

Privacy principles

We do not share your data with third parties, except as required by law.

Your audio is never stored, sold, or used for training AI models.

More about our service providers’ GDPR compliance: Google · Microsoft · Cloudflare · LemonSqueezy

You have the right at any time to request the deletion or correction of your data. Submit a data deletion request.

Contact: support@sosin.app

Children's Data

Sosin is not intended for use by children under the age of 16. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us at support@sosin.app and we will promptly delete such data.

Data retention

We retain data only as long as necessary:

• Audio recordings — not retained. Processed in real-time and immediately discarded.
• Dictation history — stored locally on your Mac (duration depends on your plan). We have no access to this data.
• Contact form submissions — retained until your enquiry is resolved, then deleted.
• Payment data — managed by LemonSqueezy according to their retention policy.
• Usage counters — daily counters reset every 24 hours. No historical usage data is stored.

Your rights

Under the General Data Protection Regulation (GDPR), you have the following rights:

• Right of access — request confirmation of whether we process your data and obtain a copy
• Right to rectification — request correction of inaccurate personal data
• Right to erasure — request deletion of your personal data
• Right to restrict processing — request limitation of how we process your data
• Right to data portability — receive your data in a machine-readable format
• Right to object — object to processing based on legitimate interests
• Right to withdraw consent — withdraw your consent at any time without affecting the lawfulness of prior processing

To exercise any of these rights, contact us at support@sosin.app. You also have the right to lodge a complaint with the Estonian Data Protection Inspectorate (Andmekaitse Inspektsioon) or your local supervisory authority.

Security measures

We implement appropriate technical and organisational measures to protect your data, including encryption of data in transit (HTTPS/TLS), strict access controls, and regular security reviews. However, no method of transmission over the internet is 100% secure.

These Terms of Use ("Terms") govern your use of the Sosin application ("the App") operated by PEOPS OÜ ("we," "us," or "our"), a company registered in Estonia. By using the App, you agree to these Terms.

Last updated: March 2026

Eligibility

You must be at least 16 years old to use Sosin. By using the app, you confirm that you meet this age requirement.

License

Sosin is licensed, not sold. Your license key grants you the right to use Sosin on one device (or multiple devices based on your plan).

Restrictions

You may not redistribute, reverse engineer, or resell Sosin or its license keys.

Intellectual property

Sosin, including its code, design, icons, and brand, is the intellectual property of PEOPS OÜ. All transcription output generated by Sosin belongs to you — we do not claim any rights to your content.

AI Output Disclaimer

Sosin uses third-party AI services (Google Gemini, OpenAI) and on-device models (WhisperKit) to transcribe and process speech. AI analysis may contain errors. Transcription results are provided "as is" without any guarantee of accuracy, completeness, or suitability for any purpose. We are not liable for errors, omissions, or misinterpretations in the transcribed text. Always review important content before sending or publishing.

Data Processing

With Local Models, all audio is processed on your device and never leaves your Mac. With AI Models, audio is sent to Google (Gemini) or OpenAI for processing and is not stored by them after transcription. Your audio is never linked to your identity. We do not use your audio or transcriptions for training AI models.

User content

You are solely responsible for the content you dictate and transcribe using Sosin. We do not monitor, review, or store your dictations. We are not liable for any content created through the use of our app.

Subscriptions & Payments

Monthly subscriptions (Basic, Starter, Plus) renew automatically. You can cancel anytime — access continues until the end of your billing period. BYO Key is a one-time purchase with no recurring fees. All payments are processed by LemonSqueezy as Merchant of Record. Your payment relationship is with LemonSqueezy, not PEOPS OÜ.

Refunds & Right of Withdrawal

A 7-day free trial is available with no payment required. For paid plans, you have a 14-day right of withdrawal from the date of your first paid transaction, in accordance with EU consumer protection law. Refund requests are processed by LemonSqueezy.

Bring Your Own Key (BYO Key)

With the BYO Key plan, you provide your own API keys for Google Gemini and/or OpenAI. You have a direct relationship with these providers and are responsible for any charges on your API accounts. Sosin stores your API key locally on your device only — it is never sent to our servers. We are not responsible for the availability, accuracy, or performance of third-party API services.

Limitation of Liability

To the maximum extent permitted by law, PEOPS OÜ is not liable for any indirect, incidental, special, consequential, or punitive damages. Our total liability is limited to the amount you have paid for Sosin in the 12 months preceding the claim.

Indemnification

To the extent permitted by applicable law, you agree to defend and hold harmless PEOPS OÜ from any claims, damages, or expenses arising from your use of Sosin, your violation of these Terms, or your violation of any third-party rights.

Disclaimer of Warranties

Sosin is provided "as is" and "as available" without warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the App will be uninterrupted, error-free, or free from harmful components.

Availability

We aim for continuous availability but do not guarantee uptime. Local Models work without internet. AI features require internet and depend on third-party API availability (Google, OpenAI).

Termination

Either party may terminate this agreement at any time. You can stop using Sosin and cancel your subscription through LemonSqueezy. We may terminate or suspend your access if you violate these Terms. Upon termination: your subscription ends at the current billing period, your local data (history, settings) remains on your Mac, and any cloud-side usage data is deleted. BYO Key licenses remain valid after termination unless terminated for violation of these Terms.

Changes

We may update these terms with reasonable notice. Continued use of Sosin after changes constitutes acceptance. Material changes will be communicated via the app or email.

Governing law

These Terms are governed by the laws of the Republic of Estonia. Any disputes shall be resolved in the courts of Estonia. If you are an EU consumer, you retain any mandatory consumer protection rights under the laws of your country of residence.

Entire agreement

These Terms, together with the Privacy Policy, constitute the entire agreement between you and PEOPS OÜ regarding the use of Sosin.

Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

Contact

support@sosin.app